Job Description Title: Training Specialist II \n Location: Providence RI - Hybrid role at Johnston office, Tues - Thurs (Manager is flexible with the days) \n Duration: 24 Months of Contract \n \n Job Description \n Job Summary: \n \n Reporting to the Supervisor of Training and QA in Customer Service Operations Support, the Training Specialist is responsible for the development and execution of the Energy Contact Center training curriculum, ensuring employees are fully equipped to deliver a bes…